Frequently Asked Questions

Procroupier.com is an advanced online platform designed for aspiring casino dealers, industry professionals, and gaming enthusiasts. We offer expert-led courses in blackjack, roulette, craps, and more.

Whether you're starting your career or upgrading your skills, this platform provides everything you need to succeed in the modern casino industry.

Our core casino game courses include:

• Blackjack – Dealing, payouts, card control
• Roulette – Wheel handling, layout bets, dealer call-outs
• Poker – Tournament and cash game procedures
• Craps – Dice rules, stickman calls, payout odds
• Baccarat – Banker/player hand procedures

All lessons simulate real-world casino environments.

No prior experience is required. Each course begins with basic concepts, such as chip handling, dealing technique, and table etiquette.

Our beginner tracks are ideal for new dealers or those transitioning into the gaming industry.

After successfully completing a course, you will receive a digital certificate issued by Procroupier.com, verifying your training in that specific casino game.

These certificates are recognized by many land-based and cruise ship casinos across Europe and beyond.

Our training system is structured to be:

• Self-paced
• Video-based with practice exercises
• Mobile and desktop accessible
• Split into modules with quizzes and feedback

After registration, you can begin immediately and learn on your own schedule.

Yes! We have specific training modules focused on live streaming etiquette, camera interaction, presentation, and timing control.

This makes you a perfect candidate for live dealer studios serving roulette, blackjack and more.

Yes, we offer assistance with job placement after graduation.

• Access to our global casino partner network
• CV and interview preparation help
• Referrals to land-based casinos and cruise operators

While we cannot guarantee employment, we offer real career support.

You need a device with internet access. Most students use a laptop or tablet, but mobile devices work too. For hands-on practice, we recommend:

• A deck of cards
• Basic poker chips
• Printable layout sheets (available from our platform)

Currently, the main language is English, but we are working on adding subtitles and voice-overs for:

• Spanish
• German
• French
• Croatian

Language support is expanding monthly.

Most students finish a single course in 2–4 weeks depending on schedule and pace. Each course contains:

• 6–10 core modules
• Practice assessments
• Final test with certification

Yes, all instructors at Procroupier.com have:

• 10+ years of casino industry experience
• Real-world dealer and floor supervisor backgrounds
• Training credentials in Europe and North America

Yes. We offer custom onboarding packages for casinos and hospitality groups, including:

• Bulk enrollments
• Live virtual workshops
• Compliance and procedure audits

Contact us for a tailored proposal.

Yes. Many students choose to enroll in multiple courses such as Blackjack + Roulette or Poker + Baccarat.

Your dashboard tracks all your progress across courses independently.

Your course fee includes:

• Full access to all lessons and videos
• Downloadable practice sheets
• Quizzes and feedback
• Final certification
• Support team access

Yes, all students get access to a private member forum to:

• Ask questions to trainers
• Share practice videos
• Network with other dealers

We believe in building a strong community of professional dealers.